Shipping Policy and Delivery Times | The Lab Stockroom
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(585) 360-2295 | Mon–Fri 8am–4pm EST
hBARSCI is now The Lab Stockroom
Same team. Bigger catalog, faster shipping.
Free Shipping on Orders $100+ | POs Accepted
Shipping Information
Shipping Policy and Delivery Times
The Lab Stockroom ships lab supplies from Honeoye Falls, NY, via UPS, USPS, and FedEx to customers across the US and internationally. In-stock orders ship same or next business day, and qualifying orders over $100 to the contiguous US ship free.
Free US ShippingOrders Over $100
Free Economy Shipping on qualifying orders to the contiguous US. Exclusions apply.
Same-Day Cutoff1:00 PM ET
Business-day orders placed before 1:00 PM ET generally ship the same day.
Processing TimeOne Business Day
In-stock orders ship within one business day.
US Shipping Times and Carriers
Orders placed before 1:00 PM ET on a business day generally ship the same day, and in-stock orders ship within one business day. Orders placed after 1:00 PM ET on Friday ship the following Monday.
Standard Shipping, delivered in 2 to 7 business days, is a flat rate based on order total within the contiguous US:
- $5.00 on orders under $25
- $7.00 on orders from $25 to $49.99
- $10.00 on orders from $50 to $99.99
Expedited shipping is available through UPS and USPS, and FedEx Ground is also offered, all at rates calculated at checkout. Expedited orders are prioritized so they leave the warehouse as quickly as possible.
Orders to Alaska, Hawaii, US territories, and APO/FPO addresses ship via USPS or UPS at rates calculated at checkout.
Free Shipping on Orders Over $100
Free Economy Shipping, delivered in 5 to 10 business days, is available on qualifying orders over $100 shipping to the contiguous US (the lower 48 states and Washington, DC). Most items qualify automatically. The following ship at calculated rates, even in an order over $100:
- Hazardous materials and ground-only chemicals
- Select oversized items and items with carrier restrictions
- Expedited shipping upgrades
- Orders to Alaska, Hawaii, US territories, and APO/FPO addresses
- International orders
Business Account orders are not eligible for free shipping. Shipping on Business Account orders is charged at 6% of the net order total.
All shipping costs are shown at checkout before you complete your order.
Hazardous Materials Shipping
Some chemicals, solvents, and reagents are classified as hazardous materials and require special shipping procedures. When an order includes a hazmat item, the available shipping options and rates appear at checkout once the shipping address is entered.
Hazmat items ship only to addresses in the contiguous US, by FedEx Ground or UPS Ground. They cannot ship by air or expedited service, or to Alaska, Hawaii, US territories, APO/FPO addresses, or international destinations. If your order includes a hazmat item, only ground options appear at checkout for the whole order.
Hazmat items ship at calculated rates that reflect carrier requirements and any hazardous materials surcharges, and they are not eligible for free shipping. If you are unsure whether a product requires hazmat shipping, contact us before ordering.
International, Local, and Build-to-Order Shipping
Some orders follow their own shipping process. Each has a dedicated page with full details.
International ShippingShips to most countries via USPS, FedEx, or UPS, with available options shown at checkout. Duties, import taxes, and customs fees are paid by the customer.Parcel, pallet, and container details Local DeliveryDelivery to schools, labs, and businesses in the greater Rochester, NY area. Orders placed by noon are eligible for same-day delivery.Delivery area and minimums Build-to-Order ItemsSome products are made on demand. Their product pages show an estimated ship time, which ranges from a few weeks up to 90 days depending on the item.How build-to-order works
Shipping FAQs
What Is the Same-Day Shipping Cutoff?
Orders placed with The Lab Stockroom before 1:00 PM ET on a business day generally ship the same day. Orders placed after 1:00 PM ET on Friday ship the following Monday.
What Shipping Carriers Does The Lab Stockroom Use?
The Lab Stockroom ships US orders via UPS, USPS, and FedEx Ground, with expedited options through UPS and USPS. International orders ship via USPS, FedEx, or UPS depending on the destination. Hazardous materials ship by FedEx Ground or UPS Ground only.
Does The Lab Stockroom Offer Free Shipping?
Yes. The Lab Stockroom offers Free Economy Shipping, delivered in 5 to 10 business days, on qualifying orders over $100 shipping to the contiguous US. Hazardous materials, ground-only chemicals, select oversized and carrier-restricted items, expedited shipping, Business Account orders, and orders to Alaska, Hawaii, US territories, APO/FPO addresses, and international destinations are excluded.
How Is Shipping Charged on Business Account Orders?
Shipping on Business Account orders from The Lab Stockroom is charged at 6% of the net order total, and the free shipping offer does not apply. The shipping charge is shown before the order is placed.
How Do I Know If an Item Has Special Shipping Requirements?
Shipping options and costs for items that require hazmat shipping or other special handling appear at checkout at The Lab Stockroom once a shipping address is entered. To confirm requirements before ordering, call (585) 360-2295 or email service@thelabstockroom.com.
Does The Lab Stockroom Ship to APO and FPO Addresses?
Yes. APO and FPO orders from The Lab Stockroom ship via USPS at rates calculated at checkout. Free shipping does not apply, and hazardous materials cannot ship to APO or FPO addresses.
Will I Receive Tracking Information?
Yes. The Lab Stockroom sends a shipping confirmation email with tracking information when your order ships.
What If My Order Arrives Damaged?
Contact The Lab Stockroom as soon as possible if your order arrives damaged. The team will work with you on a replacement or a refund. See Returns and Refunds for details.
Questions About Shipping?
The team can confirm carrier options, hazmat requirements, and delivery times before you order.
Phone (585) 360-2295 Monday through Friday, 8:00 AM to 4:00 PM ET.
Email service@thelabstockroom.com Include your order number if you have one.
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