Payment Methods and Purchase Orders | The Lab Stockroom
Payment Methods and Purchase Orders
The Lab Stockroom accepts major credit and debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay for online orders. Schools, universities, government agencies, hospitals, and businesses can also pay by purchase order through a free Business Account.
Accepted Payment Methods
Every payment option is available at checkout. Choose the one that fits how your organization buys.
Credit and Debit Cards
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
Digital Wallets
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
Purchase Orders
Available to schools, universities, government agencies, hospitals, and businesses with an approved Business Account.
How to Pay With a Purchase Order
Purchase order billing runs through a free Business Account. Once your account is approved, your payment terms apply to every order.
Apply for a Business Account
Complete the short application. Most applications are reviewed within one business day.
Send Your Purchasing Documents
Email your PO form, and your tax-exempt certificate if your organization has one, to service@thelabstockroom.com.
Order on Account Terms
Log in and check out with your purchase order. Your approved terms and any tax exemption apply automatically.
Business AccountPO billing, custom pricing, and fast reordering Request a QuoteFormal quotes for budget approval Tax-Exempt PurchasingSubmit your certificate once
Sales Tax, Duties, and Fees
Sales tax is charged on orders shipping to states where The Lab Stockroom is required to collect it. The exact amount appears at checkout once you enter a shipping address. Tax-exempt organizations can submit a certificate through Tax-Exempt Purchasing.
International customers are responsible for any customs fees, duties, and import taxes charged by the destination country. Check with your local customs office before ordering. See International Shipping for details.
Discount Codes
One discount code can be applied per order. Enter the code at checkout before completing payment.
Secure Checkout and Order Verification
All checkout pages use encrypted HTTPS connections. Every order requires a valid phone number and verifiable billing and shipping addresses.
The Lab Stockroom may call to confirm billing or shipping details, and may require some orders to ship only to the billing address on the payment method. If that applies to your order, the team will contact you before it ships. The Lab Stockroom reserves the right to refuse service or cancel any order at its discretion.
Billing and Payment Help
Questions about an invoice, a payment, or setting up PO billing? The team can help.
Phone (585) 360-2295 Monday through Friday, 8:00 AM to 4:00 PM ET.
Email service@thelabstockroom.com Include your order or invoice number for a faster reply.
Payment and Billing FAQs
What Payment Methods Does The Lab Stockroom Accept?
The Lab Stockroom accepts Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Shop Pay, Apple Pay, and Google Pay. Organizations with an approved Business Account can also pay by purchase order.
How Do I Pay With a Purchase Order?
Apply for a free Business Account with The Lab Stockroom, then email your PO form to service@thelabstockroom.com. Once the account is approved, you can check out with a purchase order on your account terms.
Does The Lab Stockroom Charge Sales Tax?
The Lab Stockroom charges sales tax on orders shipping to states where it is required to collect tax. The amount appears at checkout after a shipping address is entered. Tax-exempt organizations can submit a certificate to remove tax from future orders.
Who Pays Customs Duties on International Orders?
The customer pays any customs fees, duties, and import taxes on international orders from The Lab Stockroom. These charges are set by the destination country and are not included in the order total.
Can I Use More Than One Discount Code?
No. The Lab Stockroom allows one discount code per order, entered at checkout.
Why Would The Lab Stockroom Call to Verify My Order?
The Lab Stockroom may call to confirm billing or shipping details to protect customers from fraudulent orders. If an order can only ship to the billing address on the payment method, the team contacts the customer before it ships.